API/SDK Maintenance

Scheduled Maintenance Report for Matterport

Completed

Maintenance Rescheduled

The planned maintenance previously scheduled for August 10 has been postponed and will be rescheduled to a future date. A new maintenance window will be communicated once it has been confirmed.

We apologize for any inconvenience and appreciate your patience.
Posted Aug 10, 2026 - 15:08 UTC

Scheduled

We will be performing scheduled platform maintenance on August 10, 2026, at 9:00 AM PT, with an estimated duration of up to 1 hour.

Affected Services: API, Add-ons, and SDK Plugins

Expected Impact: During the maintenance window, affected services may experience intermittent availability or reduced functionality.

Important: If you plan to upload models during this time, please retain a local copy until the upload is complete and processing has started.

Need Help? If you experience issues after the maintenance window has ended, please contact Matterport Support.

Thank you for your patience as we complete this upgrade to improve platform reliability and enable future enhancements.
Posted Aug 05, 2026 - 19:41 UTC
This scheduled maintenance affected: API, Add ons, Embed SDK, and SDK Bundle.