Investigating - We are currently investigating intermittent issues affecting our Support systems. Some customers may experience difficulties when submitting support cases or contacting Support by phone.
This issue is not impacting all users consistently; however, you may encounter delays, failed case submissions, or difficulties reaching our Support team by telephone.
Our team is actively investigating the issue and working to restore normal service as quickly as possible. We apologise for any inconvenience and appreciate your patience. Further updates will be posted here as we gather more information.
Sep 16, 2026 - 09:43 UTC
This issue is not impacting all users consistently; however, you may encounter delays, failed case submissions, or difficulties reaching our Support team by telephone.
Our team is actively investigating the issue and working to restore normal service as quickly as possible. We apologise for any inconvenience and appreciate your patience. Further updates will be posted here as we gather more information.
Sep 16, 2026 - 09:43 UTC
3D Showcase
Operational
Workshop
Operational
Cloud
Operational
Shopping Cart
Operational
Space Processing
Operational
Space Statistics
Operational
API
Operational
Capture App
Operational
Add ons
Operational
Embed SDK
Operational
SDK Bundle
Operational
Discover
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.