All Systems Operational

3D Showcase Operational
90 days ago
100.0 % uptime
Today
Workshop Operational
Cloud Operational
Shopping Cart Operational
Space Processing Operational
Space Statistics Operational
API Operational
90 days ago
100.0 % uptime
Today
Capture App Operational
90 days ago
100.0 % uptime
Today
Add ons Operational
90 days ago
100.0 % uptime
Today
Embed SDK Operational
90 days ago
100.0 % uptime
Today
SDK Bundle Operational
90 days ago
100.0 % uptime
Today
Discover Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Service Maintenance and Upgrade – August 24, 2026 Aug 24, 2026 16:00-17:00 UTC

Update - Please note, this maintenance will occur on August 24th now.
Aug 14, 2026 - 20:08 UTC
Scheduled - We will be performing scheduled platform maintenance on August 17, 2026, at 9:00 AM PT, with an estimated duration of up to 1 hour.

Affected Services: API, Add-ons, SDK Plugins, Workshop

Expected Impact: During the maintenance window, affected services may experience intermittent availability or reduced functionality.

Important: If you plan to upload models during this time, please retain a local copy until the upload is complete and processing has started.

Need Help? If you experience issues after the maintenance window has ended, please contact Matterport Support.

Thank you for your patience as we complete this upgrade to improve platform reliability and enable future enhancements.

Aug 13, 2026 - 12:16 UTC

Aug 16, 2026

No incidents reported today.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

Completed - Maintenance Rescheduled

The planned maintenance previously scheduled for August 10 has been postponed and will be rescheduled to a future date. A new maintenance window will be communicated once it has been confirmed.

We apologize for any inconvenience and appreciate your patience.

Aug 10, 15:08 UTC
Scheduled - We will be performing scheduled platform maintenance on August 10, 2026, at 9:00 AM PT, with an estimated duration of up to 1 hour.

Affected Services: API, Add-ons, and SDK Plugins

Expected Impact: During the maintenance window, affected services may experience intermittent availability or reduced functionality.

Important: If you plan to upload models during this time, please retain a local copy until the upload is complete and processing has started.

Need Help? If you experience issues after the maintenance window has ended, please contact Matterport Support.

Thank you for your patience as we complete this upgrade to improve platform reliability and enable future enhancements.

Aug 5, 19:41 UTC

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.