All Systems Operational

Uptime over the past 90 days. View historical uptime.
3D Showcase Operational
90 days ago
100.0 % uptime
Today
Workshop Operational
Cloud Operational
Shopping Cart Operational
Space Processing Operational
Space Statistics Operational
API Operational
90 days ago
100.0 % uptime
Today
Capture App Operational
90 days ago
100.0 % uptime
Today
Add ons Operational
90 days ago
100.0 % uptime
Today
Embed SDK Operational
90 days ago
100.0 % uptime
Today
SDK Bundle Operational
90 days ago
100.0 % uptime
Today
Discover Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 17, 2026
Payment gateway issues - Declined payments
Resolved - The issue with our payment gateway was resolved. We are reviewing all transactions during the affected time period. We will ensure that any discrepancies are fully resolved in a timely manner. We appreciate your patience and understanding.
Feb 17, 19:53 UTC
Investigating - We are experiencing issues with our payment gateway that is resulting in payments being declined, if you experience this issue, please refrain from attempting payment again. We are working on fixing this issue. We apologise for the inconvenience.
Feb 16, 15:35 UTC
Feb 16, 2026
Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026
Degradation of multiple Matterport services
Resolved - An issue with underlying storage for a critical data store caused upstream failures with multiple Matterport services, including Showcase, Workshop, API, and Discover. Additional resources were provisioned to support this data store, after which point services began to automatically recover. Matteport services are now at full operating capacity. We are evaluating any data in flight that may have been impacted by the outage.
Feb 3, 23:30 UTC
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