All Systems Operational

Uptime over the past 90 days. View historical uptime.
3D Showcase ? Operational
90 days ago
100.0 % uptime
Today
Workshop Operational
Cloud Operational
Shopping Cart ? Operational
Space Processing ? Operational
Space Statistics Operational
API Operational
90 days ago
100.0 % uptime
Today
Capture App Operational
90 days ago
100.0 % uptime
Today
Add ons Operational
90 days ago
100.0 % uptime
Today
Embed SDK Operational
90 days ago
100.0 % uptime
Today
SDK Bundle Operational
90 days ago
100.0 % uptime
Today
Discover Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 14, 2025

No incidents reported today.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025
Platform Maintenance
Completed - The scheduled maintenance has been completed.
May 7, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 00:00 UTC
Scheduled - Matterport will be performing maintenance on the Platform components on Wednesday, May 7, from 12:00am - 6:00am UTC. During this time, there is not expected to be any downtime or degraded performance.
Apr 17, 18:23 UTC
May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

May 1, 2025
Outage in Telephone System - issues receiving incoming calls
Resolved - The issue with incoming calls to Support has now been solved. We apologise for any inconvenience caused and thank you for your understanding.
May 1, 12:55 UTC
Investigating - We are currently experiencing an outage in our Telephone System which is affecting incoming calls. This might result in failed phone calls or longer waiting times.

Our team is actively working towards solving this issue as quickly as possible. We apologise for the inconvenience and appreciate your patience. Further updates will be posted here as we gather more information.
May 1, 11:44 UTC
Apr 30, 2025
Invoicing Display Issue
Resolved - This incident has been resolved.
Apr 30, 15:38 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 30, 14:44 UTC
Investigating - We have become aware of a display issue with invoices. We are looking into it with urgency and will post updates here. We apologize for the inconvenience.
Apr 30, 14:12 UTC
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