Matterport Status - Matterport Cloud Services

Matterport Cloud Services - Space Processing

Incident Report for Matterport

Resolved

This incident has been resolved. We will be processing the failed models and any model already processing are in progress.

Posted Jun 12, 2020 - 01:17 UTC

Update

We are continuing to investigate this issue.

Posted Jun 11, 2020 - 22:30 UTC

Investigating

Some models may fail processing or have a delay in processing due to large processing queue size. We are working to increase processing capacity.

Posted Jun 11, 2020 - 22:30 UTC

This incident affected: Cloud and Space Processing.