E-Mail Delay

Incident Report for Matterport

Resolved

This incident has been resolved.
Posted Mar 02, 2023 - 23:17 UTC

Monitoring

E-mails are now being sent out. We are monitoring the issue in the meantime.
Posted Mar 02, 2023 - 01:16 UTC

Identified

Cloud e-mails may be delayed for notifications around orders, collaborator invitations, model processing, password resets, etc. All other my.matterport.com related systems are operational.

The issue started around 12:45 PT. Our team is working to fix the issue as quickly as possible. Thank you for your patience.
Posted Mar 01, 2023 - 22:53 UTC
This incident affected: Cloud.