Mattertag photos - degraded performance

Incident Report for Matterport

Resolved

This incident has been resolved.

Posted Nov 25, 2020 - 17:43 UTC

Monitoring

Embed.ly has implemented a fix. We will monitor the change.

Posted Nov 24, 2020 - 20:05 UTC

Identified

We have identified an issue with Embed.ly's API which we use to display photos in Mattertag posts. We have contacted Embed.ly and they are working to resolve the issue as quickly as possible.

Adding a media URL to a Mattertag post may or may not be found, or be displayed.

Posted Nov 23, 2020 - 17:39 UTC

This incident affected: Workshop.