3D Showcases failing to load

Incident Report for Matterport

Resolved

This incident has been resolved.

Posted Oct 17, 2018 - 20:28 UTC

Monitoring

All clear! Spaces are now loading normally again.

Posted Oct 17, 2018 - 20:10 UTC

Identified

Many spaces are currently failing to load due to infrastructure issues between our CDN Fastly and AWS. This is affecting both 3D Showcase and Workshop. We will update as soon as we know more.

Posted Oct 17, 2018 - 19:42 UTC

Investigating

We are currently investigating this issue.

Posted Oct 17, 2018 - 19:00 UTC

This incident affected: 3D Showcase and Workshop.